How many minis can i order with my pledge?
As long as you are at the Faction Fanatic (£18) pledge or higher, you can order as many minis as you like. Last updated: Mon, Sep 21 2015 5:06 am EDT
Why can’t I just order the miniatures?
We specifically made the miniatures as cheap as we could for Backers of the roleplaying game. As a result with the cost of the minis, sales tax, and Kickstarter cut, selling them on their own would not be worth it for us. We made the Faction Fanatic pledge for tabletop players as this gives you a miniature of your choice, plus the Faction book of your choice and the player’s guide in PDF letting you create RPG character then convert them to tabletop heroes. Last updated: Mon, Sep 21 2015 5:06 am EDT
What Pledge do I have to pick to be able to order RPG Minis?
You can order minis with the £18 Faction Fanatic pledge or above. Last updated: Thu, Sep 24 2015 7:20 am EDT
I can’t see where to choose Add Ons?
You just increase your pledge total by the amount of the Add On’s you want. After the Kickstarter finishes we will send out a survey to confirm what you spent the money on, and allow you to choose extra items and pay for them separately by card or paypal Last updated: Thu, Sep 24 2015 7:20 am EDT
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.